Streamlined Service Management with Ostendo®
Deliver fast, reliable service from call to completion with Ostendo service management software that connects your office, field team, and customers in one system.
Ostendo Service Management
Complete Control Across Your Service Operations
Ostendo provides an end-to-end service management solution for both in-house and field operations. From receiving the first service request to dispatching technicians and tracking asset history, Ostendo automates every step, helping you eliminate manual paperwork, reduce delays, and deliver consistent customer experiences.
Whether you manage customer-owned assets, company equipment, or recurring maintenance schedules, Ostendo makes it easy to stay on top of every job, every time.
Need Help? Our Ostendo Support Team Is Here For you.
Leverage our Australian-based support services and benefit from our deep product knowledge, hands-on experience, and commitment to keeping your operations running smoothly.
To submit a support request, simply click the button above and our team will be in touch to assist you.
Key Features and Benefits
Comprehensive Asset Management
Maintain detailed records for customer and company assets
Track serial numbers, manufacturer details, and warranty status
Store service plans, documentation, and photos
Manage asset locations and service zones
Outcome: Gain full visibility of every asset and its complete service history.
Preventative & Scheduled Maintenance
Define recurring, predictive, or fixed service schedules
Automatic notifications and reminders for upcoming jobs
View all planned and due services in one dashboard
Outcome: Keep your customers’ assets running smoothly and eliminate missed maintenance calls.
Mobile Field Service with Ostendo Freeway
Send and update jobs directly to technicians’ mobile devices
Record timesheets, stock usage, and job notes in real time
Capture photos and signatures for service verification
View asset history and previous jobs on site
Outcome: Real-time updates between field and office teams for faster invoicing, accurate records, and improved service quality.
Let’s Improve Your Service Operations
If your business relies on fast, accurate service delivery, Ostendo can help you connect your people, processes, and customers.
Contact PBT today to learn how we can help you optimise your service division with Ostendo.